Press Release - March 2026

The alarm connections base exceeds 3.6 million connections

Automatic translation (AI). It may contain errors. See the original in Spanish.
Informes Especiales

ALARM CENTRAL STATIONS

Business Services

CNAE code: 8020
Publication: February 2026
Number of pages: 147

  • The number of active connections to alarm central stations continues to rise, ending 2025 at around 3.62 million, up 6.2% on the same date a year earlier. The residential segment stands out as the main growth driver.

  • Nearly 85% of the total installed base of connections is held by just five operators.

  • Distribution models based on collaboration between telecommunication companies and alarm companies are becoming established.

  • INFORMA's DBK Sectoral Observatory recently published these insights in the 'Alarm Central Stations' Special Report.

 

Madrid, 26 March 2026.- According to INFORMA's (Cesce's subsidiary) DBK Sectoral Observatory—a leading provider of business, financial, sectoral, and marketing information in Spain and Portugal—the number of active connections to alarm central stations ended fiscal year 2025 at an estimated figure of around 3.62 million, representing an increase of 6.2% year-over-year.

This progress consolidated the sector's expansionary trend, albeit at a more mature stage, characterised by more moderate growth rates compared with those recorded in the second half of the previous decade, and intensifying competition in both acquisition and retention.

The residential segment strengthened its leading role in business expansion, compared with the professional segment, which shows greater maturity and limited growth capacity.

Turnover from connection fees to alarm central stations was estimated at around €1.8 billion in 2025.

Recent growth in turnover from the provision of CRA connection services outpaced the increase in the number of connections, due to fee updates in an inflationary environment and the rising penetration of value-added services, which lifted average revenue per connection.

The many mergers and acquisitions, together with the closure of some low-profit companies, explain the decline in the number of operators, which tends to increase supply-side concentration.

In December 2025, the top five operators jointly accounted for nearly 85% of the total number of active CRA connections.

Short- and medium-term forecasts point to moderate growth in the number of active connections, supported mainly by the residential segment. In this area, collaboration between telecommunications operators and alarm companies is intensifying.

Data Synthesis 

Number of active CRA connections

 

·       2024

3,410,000

·       2025

3,620,000

Market (million euros), 2025

1,800

Trend in the number of active CRA connections
(% var. 2025/2024)

+6.2

Concentration (Combined share of the number of active CRA connections held by the top five companies), 2025 (%)

85.2

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